Whatever it Takes

At Service Management Systems, we go beyond cleaning and maintenance, exceeding your expectations to ensure everything runs as smoothly as possible. We take care of you, so you can focus on what you do best: taking care of your customers.

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A Brand You Can Trust

Founded in 1988, Service Management Systems specializes in providing full-service cleaning and maintenance programs to high-traffic, public facilities throughout the nation. We proudly service airports, educational facilities, hospitals, hotels, industrial properties, sports and entertainment venues and retail properties. Our services provide you with reduced costs, consistent service and a cleaner property. We hold ourselves to the highest quality standards and do “whatever it takes” to serve your property best – just ask any of the many customers we serve, a few of which are shown below.

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"Service Management Systems has been providing full housekeeping and maintenance services to all PREIT malls since 2005. Over the years, Service Management Systems has played a significant role in raising the bar in the portfolio's overall operating standards."

Scott Petrie

Vice President, Retail Management

"Thank you for the support Service Management Systems has provided and continues to provide to the airport on a daily basis. The airport remains one of the highest rated airports in the nation for overall cleanliness which is directly attributable to the dedication and professionalism your personnel provide 24/7."

Doug Kreulen

COO

"It is because of the consistent and excellent service that I have chosen to work with Service Management Systems to handle housekeeping for the shopping centers that I am responsible for. Service Management Systems handles their work, leaving my time available to solve other problems. Each time that I re-bid their contract they remain the best value."

Norah Buikstra

Operations Director

"I would like to thank you and the Service Management Systems team for the outstanding service that has been provided to our facility. The quality of service provided has been noted on multiple surveys and inspections, the Service Management Systems employees are consummate professionals and have blended with our staff seamlessly."

John Whiteside

COO

"Macerich and Service Management Systems have had an outstanding business relationship for many years in the areas of facility maintenance and housekeeping. Service Management Systems takes their commitments very seriously which is very evident in the outstanding results they achieve for us day in and day out."

Joseph Venne

VP Operations

"We have used Service Management Systems and are very happy with their quality of services. They have been tested numerous times through different events from NFL football games, college games, large concerts, club events and soccer games and we are satisfied with their work."

Bob Flynn

VP of Facilities and Game Day Operations

"We regularly receive comments about how clean our facility is and how friendly and available our cleaning staff are. We are proud of our decision to partner with Service Management Systems, and are thankful for the amount of care and dedication they put into creating a clean and enjoyable environment for us."

Mollie Doyle

Operations Manager