Whatever It Takes

Whatever It Takes

Going above and beyond the call of duty, our employees are dedicated to the concept of doing “Whatever it Takes” to make our customers successful and satisfied.

Our values are extremely important to us, and we operate and live by them every day. Honesty and integrity, along with hard work and appreciation, form the foundation of our long-lasting relationships. Service Management Systems is proud of our people, our diversity and our culture. Take a few minutes to scroll through some of the successes and accolades our employees, management and teams have received this recently.

Milestones

The Milestone Award recognizes employees who have dedicated five or more years to Service Management Systems. We are deeply honored that these employees have chosen to develop a career with us. We are truly thankful for their hard work and dedication. From the entire Service Management Systems family, we wish them all the best and hope to celebrate many more Milestone Awards with them in the future.

Congratulations to the following employees who have reached significant Milestone Anniversaries in the month of December.

The Horizons Award

The Horizons Award is our most prestigious award, given to Service Management Systems leads and directors for achieving quality, safety and productivity goals. Winners are honored at our annual leadership meeting and receive an etched crystal trophy and a $500 prize.

2018 Service Management Systems Winner- Raul Valdez Raul Valdez has been with Service Management Systems for 10 years. Managing one of the company’s largest accounts, Raul maintains a great relationship with various departments and property management. During the 2017 flood in Houston, TX, Raul kept his operations running while encountering several issues like blackouts and being short staffed. The quality and cleanliness of the facility did not slip. He truly embraces Service Management Systems’ mission of doing “Whatever it Takes” to go beyond the expectations of his customers. Raul’s employees are taken care of and the property is “grand opening clean” every day.



Just a few more examples of how our managers, employees and teams go above and beyond every day. Scroll through the Success Stories below to read more about how our teams are doing “whatever it takes” to deliver excellent customer service.

Jeremy Bostick takes on additional responsibilities and assists his fellow colleagues.

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Operations manager saves the day when wheelchair battery dies.

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Johnny Pointer shows his commitment and leadership abilities from the very start.

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September marked SMS's sixth year of partnership with Habitat for Humanity.

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After Hurricane Florence, SMS Operations Manager, Earl Fox, took his personal vehicle to pick up his team and open Magnolia Mall.

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Greg Mayo, SMS Operations Manager, and his team went above and beyond to prepare the Jacksonville Mall for a direct hit from Hurricane Florence.

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Get Started with SMS

We provide superior specialized services through management of systems and people that allow our customers to focus on their core business. Learn more about how we have fine-tuned our cleaning and maintenance programs to bring your property better results at a better value.

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