Whatever It Takes

OBASI DAVIS

VALUES IN PRACTICE
Appreciation | Hard Work | Fairness | Loyalty | Honesty | Integrity | Humility | Achievement

Capital City Mall – Northeast Division 993

Obasi comes to work each day he is scheduled, gets on the radio, and says, “Good morning!” with great enthusiasm! He steps up to the plate and gives it his all. He will do any task asked of him, always going an excellent job. He takes pride in the work he does, and will go out of the way to help others. I have never heard him complain. Obasi is a self-starter and I never see him shirking his duties. He is the epitome of what an SMS employee should be and I am proud to have him on our team.

Nominated by: Nominated by: Kevin Krzysko, Operations Manager

DAYSI TOVAR

VALUES IN PRACTICE
Achievement | Honesty | Integrity | Humility | Loyalty | Hard Work | Appreciation

Houston Galleria – West Division 996

She is a really good employee and is always on time. Daysi never complains about her duties. She is always friendly, has great customer service, and gets along well with all of her coworkers.

Nominated by: Mirna Silva, Assistant Manager

Dave Thomas

VALUES IN PRACTICE
Appreciation | Humility | Loyalty | Hard Work

Patrick Henry Mall – Midwest/Southeast Division 997

Last Saturday (12/14/2019) morning, the mall was packed with people completing Christmas shopping. The Santa set had a line wrapped around it like it was a Christmas present. All the kids and their parents wanted a picture with Santa and that old, mean Mr. Grinch. As the line got longer, Mr. Grinch got weary. He got so weary that he fell out! The Marketing Director was in a panic. She and her assistant were too short to fit into the Grinch suit and had no one to help. She then thought of the Patrick Henry Mall SMS team, and sought out one of the maintenance employees – Dave Thomas. She gave him a pep talk and pleaded with him to transform into the Grinch, so the shoppers and their children could get their photos with him. He agreed with enthusiasm, but not before he completed his maintenance duties. Dave put on the Grinch costume and quickly went to the Santa set to make his Grinch cameo. The shoppers were excited, the kids loved him and the Santa Photo sales for the day exceeded the prior year. Dave never even gave a second thought to jumping in and saving the day and the mall from potential angry shoppers and complaints. He is a true example of going and above and beyond, and doing whatever it takes to get the job done to please the shoppers.

Nominated by: Ronald Meads, Operations Manager