Technology
Powered by OPS360 Quality Assurance Technology
Service Management Systems ensures consistent, high-quality service at your facility powered by our cloud-based quality assurance program, OPS360.
Transparent, Time-Sensitive, and Responsive
Our proprietary OPS360 quality assurance technology delivers accountability, performance visibility, and continuous improvement at each facility we serve. It allows you (and SMS management) to monitor our service quality at any given time. Our program focuses on transparency and accountability, analytics, real-time data, and collaboration for quality control.
SMS utilizes OPS360 to give real-time feedback to our operations, staying on track and correcting any issues that may arise within quality assurance inspections and safety inspections specific to each room/area. Upon a contract start, your facility is inventoried and listed within OPS360 for future inspection, allowing for very detailed reports on quality and inspections.
Analytics + Accountability
This comprehensive data helps us develop trending reports by area, so we may implement the proper training and follow-up to ensure your facility is improving daily. You have full access to our evaluations, which encourages us to serve your facility with the utmost quality in cleanliness. You know what we know at all times.
Customer Support
All communication funnels into this same central location. We handle requests and feedback, while your management engages in every conversation and receives notification when issues are resolved. See how OPS360 can raise the bar on quality assurance with a free, no-obligation demonstration. Simply complete the form below and we’ll be in touch shortly.